Your panel and account

Each account can own one panel at a time. A name reservation, an installation in progress and an inactive panel all count toward that limit. You can connect several machines and manage many game servers within your panel.

• Seven-day name reservation: your name is held without running a hosted panel. Confirm your email and run the machine installer to start setup.
• Unfinished setup: if no working machine connects within two hours of starting the installer, the hosted panel stops. If a machine never connected at all, the stopped panel is removed after seven days, with an email the day before; run a new install command before then to keep it.
• 31 days without a working machine: the panel becomes inactive and its hosted process stops. Any authenticated, reachable machine keeps it active, even with zero running game servers. An account visit or button click alone does not count. Incomplete monitoring and Aperture outages pause inactivity decisions.
• A further 365 days to recover: after the panel becomes inactive, its hosted configuration and name are held for 365 days. Choose Resume in your account and reconnect a working machine before the displayed removal deadline. A temporary connection check does not by itself extend that deadline.
• Permanent removal and name release: after the recovery period, retained Aperture-hosted panel configuration is permanently removed. The name passes through cleanup and quarantine before another account can claim it. A new owner receives a fresh panel with none of the previous owner’s data.

Game files on your own machines are left untouched. Local files cannot replace deleted panel settings, users or server-management metadata, so keep independent exports and game backups. Your Aperture account remains separate from panel removal.

Your account shows exact deadlines. We send in-app and email reminders before inactivity and permanent removal. An unknown observation is never treated as proof that you abandoned a panel.

Can I have more than one machine?

Yes. One account owns one panel, and that panel can contain several connected machines and game servers.

Do I need to keep a game server running?

No. A verified, reachable machine is enough, even when every game server is stopped. If one of several machines keeps working, the panel stays active.

What happens if I return after a long break?

If the 365-day recovery period has not ended, choose Resume in your account and reconnect a working machine. Your settings and name are held during that period. Once permanent removal has completed, those hosted settings cannot be recovered through Resume.

Will Aperture delete files from my machine?

This inactivity policy removes hosted panel configuration only. It leaves game files on customer machines untouched. Keep your own backups and export important panel records before the removal deadline.

Use Forgot your password? on the account page to request a reset email. Hosting and account support is at Aperture support. Never put passwords, installation codes or private keys into a ticket.